All Things Considered

If you think of a company as a sports team — let's say, basketball — then Uber is at a point where the players are still on the court, but the coaches and general manager are gone, the arena is filled with jeers and the owner's hair is on fire.

Jorge Santiago Aguirre is a lawyer at the Centro de Derechos Humanos Miguel Agustin Pro Juarez, a major human rights group in Mexico City, so he was curious when he got this text message in April 2016:

"Mr. Jorge this is Juan Magarino," it read in Spanish. "Please help with my brother Heriberto a teacher who has been kidnapped by police it's a crime."

Then, there was a hyperlink.

He says the text didn't feel like random spamming.

"It was related to information that was personal to us," he says.

There's a good chance something you've bought online has been in the hands of a "picker" first. These are the workers in warehouses who pick, pack and ship all those things we're ordering.